Initiative
Sustainable mobility
About the initiative
Delivering our products to their final destination is one of the main sources of emissions from our operations and, at the same time, one of the greatest opportunities for efficiency and competitiveness gains. In 2025, we revised our mobility strategy based on criteria such as economic viability, potential for scale, and environmental impact, broadening our focus beyond fleet electrification.
The result is an integrated approach that combines operational efficiency, technological innovation, and the adoption of low-emission alternatives throughout the logistics chain—going far beyond the simple electrification of the fleet.
Efficiency gains
Much of the reduction achieved so far stems from route optimization solutions and the efficient use of vehicle space, including the use of more flexible packaging, which reduces storage volume. The implementation of telemetry systems in part of the fleet allows us to monitor fuel consumption, routes, and driving habits, encouraging safer, more economical, and lower-emission practices.
Simple operational practices, such as preventive maintenance, also help reduce last-mile emissions, in addition to optimizing costs and improving the shopping experience. Furthermore, initiatives like Mercado Livre Agencies allow for in-store pickups at partner locations or deliveries made on foot, by bicycle, or by motorcycle.
Low-emission fleet
We have made progress in diversifying our fuel mix, expanding the use of electric vehicles and models powered by ethanol, biomethane, and compressed natural gas (CNG). In Brazil, where 55% of our logistics operations are concentrated, we have advanced the use of biomethane and launched a pilot project to expand the use of ethanol in the first and last mile—leveraging its nationwide availability, cost competitiveness, and 65% reduction in emissions compared to gasoline.
To accelerate the adoption of low-emission fuels in the middle mile, we also plan to expand the CNG and biomethane refueling infrastructure on strategic routes. These initiatives are the result of partnerships involving internal departments, our logistics partners, and participation in industry associations, such as the Transport Coalition and the Alliance for Sustainable Mobility in Brazil.
Innovation in low-emission mobility
In recent years, we have made progress in testing low-emission solutions through pilot projects under real-world operating conditions. This approach allows us to gain practical insights, collect data, understand implementation barriers, and refine hypotheses before deciding on the scalability of each solution.
In 2024, we established a partnership with the Newlab laboratory in the U.S. to develop a Low-Carbon Logistics Study, focused on identifying and testing emerging technologies capable of driving significant progress in the sector’s decarbonization.
To this end, we launched a call for proposals that attracted 128 companies and startups from around the world, and we selected eight of them to participate in pilot projects at our operations in Brazil, Mexico, and Uruguay. The goal was to assess the feasibility, scalability, and impact of these technologies.
In 2025, we took another step forward with the creation of the Fast-Forward Lab—our internal innovation lab for mobility and operations. The initiative embeds innovation as an integral part of the business, creating a permanent space to test and scale new technologies, identify investment opportunities, and strengthen collaboration with startups, academia, and other ecosystem players. Throughout the year, we conducted studies on autonomous vehicles, drones, and humanoids, in addition to participating in events such as PROMAT (U.S.) and CEMAT (China).
Since 2019, we have continuously invested in sustainable mobility solutions, generating efficiency gains and reducing emissions.
Main results
+218 million
orders delivered with reduced emissions by 2025.
2.3 million
routes traveled by low-emission vehicles.
+4,500
electric vehicles active in the fleet.
13,000
vehicles powered by alternative fuels.
32,000 tCO₂e
avoided in the year.
Learn more about our initiatives
Sustainable Operations
We have made progress in energy and water efficiency, expanding the use of renewable sources, and managing socio-environmental and climate risks.
Material and packaging circularity
We seek solutions to reintegrate resources into the production cycle, promoting material circularity. We act on three fronts: reduce, replace, and recycle, while raising awareness throughout the value chain.
