Community

We support the socioeconomic development of the communities where we operate, boosting their economic potential, financial inclusion, and strengthening civil society.

+4,300
NGOs registered in the Mercado Libre Solidário Program

USD 185.000
mobilizados em emergências via Botão Doar

We take action today

To support the communities where we operate

Our business is built on democratizing access to commerce and financial services while promoting inclusion. Our social initiatives aim to enhance this purpose by developing entrepreneurs so they can thrive by generating jobs and income in the region, and by fostering financial education in society, ensuring that everyone using our ecosystem has access to the information they need to make conscious financial decisions.

Another area of focus is strengthening social organizations equipping them with technological tools to help them secure the resources needed to achieve their goals. We do this through Mercado Libre Solidário, which offers various benefits to NGOs using our ecosystem.

We also encourage Mercado Pago users to take action by donating to our campaigns via the Donate Button in the fintech’s app. Our goal is to make digital giving easier and help grow a culture of generosity across Latin America.

Our donation efforts have played a crucial role in the Humanitarian Aid initiatives we have undertaken in the region to help communities recover from natural disasters. In 2024, for example, in addition to all the logistical support provided, we raised R$1 million for flood victims in Rio Grande do Sul, Brazil. These funds were directed to the NGO Ação da Cidadania, a participant in the Mercado Libre Solidário program, to deliver immediate relief to the hardest-hit areas.

Impacts that matter

Over 4,300

organizations joined the Mercado Libre Solidario program.

Over USD 30 million

Processed in 2024 via the Mercado Libre Solidário program.

Over USD 1 million

raised between 2022 and 2024 and allocated to 25 climate emergencies in the region through the Donate Button.

Impact stories

In response to the devastating floods in Bahía Blanca, the Mercado Pago platform enabled us to quickly and easily raise funds to support affected families. This has allowed us to assist 12,056 families with furniture, equipment, work tools, and construction materials, besides equipping 25 centers and hundreds of businesses and productive enterprises.

Manuel Lozano - Presidente de Fundación Sí

In every emergency, every gesture counts. The support of companies like Mercado Libre allows us to be there for affected families from the very beginning, providing humanitarian aid to those who need it most, both in the immediate aftermath and throughout their return home and recovery.

Aylen Maciel, Coordinadora de emergencias de Cruz Roja Argentina

Our initiatives

Mercado Libre Solidario

Through this program, we make our solutions ecosystem available to NGOs to boost their digital inclusion and the culture of digital donation in Latin America.

Humanitarian aid

We have a structured protocol for addressing and responding to emergencies or public disasters, guaranteeing a quick and efficient response to support employees, partners, and impacted communities.

Personal Finance for the Youth

In partnership with Junior Achievement, this initiative provides basic concepts of financial education to young students in public schools in the region. The program offers basic knowledge about planning and provides financial tools for personal finance management.