Download Report 2025

Initiative

Inclusion

Diversidad hero.png

About the initiative

We compete as a team to win

We know that bringing together diverse experiences drives innovation and allows us to anticipate the needs and expectations of our users.
That is why we focus on two complementary pillars: inclusion, through processes and actions that ensure equal opportunities within a culture that values meritocracy as a fundamental principle; and representation, by promoting the inclusion of diverse profiles and experiences that reflect the richness of our user community.
We also prioritize ensuring an inclusive and respectful environment. Any violation of the MELI Code must be reported. For this, we have a confidential Whistleblower Hotline, available 24 hours a day, allowing anonymous reports.
In 2024, we created the <u>Inclusion Insights Team</u>, an intersectional team whose mission is to ensure that our initiatives and processes are inclusive and integrate a variety of perspectives and experiences, creating an ever-improving work environment for everyone.
Led by the Inclusion team, the group includes 13 professionals from the region, balancing countries, gender, time at the company, age, seniority, and skills, while also taking performance and cultural fit into account.
We also prioritize ensuring an inclusive and respectful environment. Therefore, any violation of the MELI Code must be reported. We have a confidential Hotline, available 24 hours a day, that allows for anonymous reporting.

How we compete to win

Inclusion
Diversidad box amarillo.png

We democratize opportunities, understanding and respecting the uniqueness of each individual.

Main results

#1

in inclusion of people with disabilities

=

Our Brazil operation was recognized by the Integridade ESG portal and InsightLab for its work toward the inclusion of people with disabilities.

More information

Our career site

Internal demographic data is detailed in the Annual Report

Learn more about our initiatives

Experiencia meli Tmb.png

The Meli experience

The fact that Mercado Libre is recognized as one of the best places in Latin America to attract, develop, and engage talent is a result of the culture we live every day, which connects us to our purpose: making commerce and financial services more accessible to transform the lives of millions of people.

etica tmb.png

Ethics

Our code of ethics, called the MELI Code, encapsulates the attributes that are part of our DNA: honesty, fairness, respect, transparency, and integrity. Access it on the Investor Relations website.

linea de denuncias tmb.png

Whistleblower Channel

We provide a channel through which employees, suppliers, and third-party professionals can anonymously report violations of the MELI Code.

We are acting today

We are acting today

We know the challenge is huge, but we also know that the time to act is right now.

Download Report 2025